• Exchange can be done within 3 working days from date of purchase
  • Customers may get a refund within 10 working days of purchase provided the product is in original packing and all tags attached.
  • No exchange/ refund possible without sale invoice.
  • Used products are not refundable/exchangeable/claimable.
  • No exchange/no claim/no refund on sales/promotional items.
  • Accessories are neither exchangeable nor refundable.
  • Shoe Snaps has the authority to cancel orders for any reason, such as out of stock, pricing errors, or credit card payment declined. Once the order has been shipped, a shipping confirmation will be sent with tracking information.

For queries, complaints and suggestions.

WhatsApp: +92 328 4858830

DELIVERY TIME

Cities of Pakistan: 3 to 7 working days

In case of sale, natural disasters, strikes, extended public holidays, etc. deliveries might be delayed.